Shipping Policy for OneHealthNutri Website

Last Updated: April 24, 2024

Welcome to OneHealthNutri! We strive to offer you the best shopping experience by ensuring prompt delivery of your orders. Please read our shipping policy carefully to understand our procedures and timelines.

1. Shipping Zones We currently ship to addresses within the United States. We do not ship internationally at this time.

2. Shipping Methods and Timelines We offer standard shipping and expedited shipping options for your convenience.

• Standard Shipping: Orders are typically processed and shipped within 1-3 business days. Delivery usually takes 5-7 business days after shipment.

• Expedited Shipping: Orders placed with expedited shipping will be processed and shipped within 1 business day. Delivery usually takes 2-3 business days after shipment.

Please note that these timelines are estimates and actual delivery times may vary due to unforeseen circumstances such as weather conditions or carrier delays.

3. Shipping Rates Shipping rates are calculated based on the weight of your order and the shipping method selected. You can view the shipping cost at checkout before completing your purchase.

4. Order Tracking Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

5. Shipping Restrictions Certain products may have shipping restrictions due to their size, weight, or contents. These restrictions will be noted on the product page, and we reserve the right to cancel orders that cannot be shipped due to these restrictions.

6. Undeliverable Packages If a package is returned to us due to an incorrect address provided by the customer or if the package is undeliverable for any reason, the customer will be responsible for any additional shipping charges to reship the package.

7. Damaged or Defective Items If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving your order. We will arrange for a replacement or refund as necessary.

8. Order Cancellation Orders can be canceled within 24 hours of placement. Once an order has been shipped, it cannot be canceled, and our standard return policy will apply.

9. Returns For information on returns, please refer to our Return Policy.

Contact Us If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at support@onehealthnutri.com. We are here to help!

Thank you for shopping with OneHealthNutri! We appreciate your business and trust in our products.